This privacy policy was last updated on 2025-03-14. This privacy notice discloses the privacy practices of Maaya Cosmetics. This privacy notice applies solely to information collected by this website,
maayacosmetics.lk, hereinafter referred to as “we”, “us”, or “our”.
In this privacy policy, references to “you” or “your” mean any person submitting data to us or using our website.

COLLECTING PERSONAL INFORMATION

Maaya Cosmetics respects the privacy of its users and is committed to protecting personal information. Data protection is a matter of trust, and your privacy is important to us.

We may collect personal information when you place an order, create an account, or interact with our website. This information is used to process purchases, manage claims, and deliver our services. The information we may collect includes:

Name, email address, telephone number, and billing or delivery address;
Account and login details such as username and password;
Personal details including purchase history and preferences;
Payment-related information;
Images, photos, or videos submitted by you;
Product-related details such as size or other information required for recommendations;
Wishlist items and marketing preferences.

When you browse our website, certain technical information may be collected automatically:

IP address, browser type and version, device information;
Cookies, referrer headers, web beacons, tags, and interaction data.

We use this information to process orders, deliver products, confirm deliveries, manage our website, prevent fraud, handle payments, and communicate order updates. Your order details are stored securely and can be accessed through your user account.

You are responsible for maintaining the confidentiality of your login credentials. We are not responsible for unauthorized access caused by failure to safeguard your credentials.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. Your data is protected using appropriate technical and organizational security measures.

We may disclose personal information only when legally required or in response to valid legal requests.

CONSENT

By providing personal information during checkout, payment, delivery, or return processes, you consent to the collection and use of such information for those specific purposes.

If we request personal information for secondary purposes, such as marketing, we will seek your explicit consent.

You may withdraw your consent at any time by contacting us at
info@maayacosmetics.lk
or calling one of the numbers listed below.

DISCLOSURE & THIRD-PARTY SERVICES

Third-party service providers used by us will only collect, use, and disclose your information as necessary to perform their services. Some providers, such as payment gateways, may operate in jurisdictions different from yours.

Once you leave our website or are redirected to a third-party website, this privacy policy no longer applies. We recommend reviewing the privacy policies of third-party services.

SECURITY

We follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Security measures include encryption, secure servers, and restricted access controls.

While we strive to protect your data, no method of transmission over the internet is completely secure. You can help by keeping your login details confidential.

AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or guardian.

We do not knowingly collect personal information from children. If you believe that a child has provided personal data, please contact us immediately.

BEHAVIORAL ADVERTISING

We may use your information to provide relevant marketing communications and personalized advertising. Aggregated or anonymized data may be shared with advertising partners.

RETENTION

We retain personal information only as long as necessary to fulfill legal, accounting, or operational requirements. Account data is retained while your account remains active.

COOKIES

Maaya Cosmetics uses cookies to enhance user experience, remember preferences, and analyze site usage. You may disable cookies through your browser settings, though some site features may not function properly.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes take effect immediately upon posting. Please review this page periodically for updates.

QUESTIONS AND CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@maayacosmetics.lk
Phone:
Sinhala – +94 74 190 9764
Tamil – +94 77 266 4685

Address:
651/36, Elvitigala Mw,
Narahenpitta,
Colombo 05,
Sri Lanka

Maaya Cosmetics